1. Acceptance of Terms

By accessing or using PinFlow AI's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

These terms apply to all users, including visitors, registered users, and paying subscribers.

2. Service Description

2.1 What We Provide

PinFlow AI is a Pinterest automation and scheduling platform that helps users:

• Schedule and automatically post content to Pinterest
• Generate AI-powered pin descriptions and titles
• Analyze Pinterest performance and engagement
• Manage multiple Pinterest accounts from one dashboard
• Optimize posting strategies for maximum reach

2.2 Service Limitations

• Service is subject to Pinterest's API limitations and policies
• Posting schedules may be affected by Pinterest's rate limits
• AI features are provided "as-is" and may not always meet expectations
• We do not guarantee specific engagement or traffic results

3. Account Registration and Security

3.1 Account Requirements

• You must be at least 13 years old to create an account
• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account
• Each user may only create one account unless explicitly authorized

3.2 Account Security

• Use a strong, unique password for your account
• Do not share your login credentials with others
• Log out of shared or public computers
• Enable two-factor authentication when available

4. Pinterest Integration

4.1 Pinterest Account Connection

• You must own or have permission to use the Pinterest accounts you connect
• You authorize us to access your Pinterest account via official APIs
• You can revoke access at any time through your account settings
• We comply with Pinterest's Terms of Service and API guidelines

4.2 Pinterest Policy Compliance

• No spam, misleading content, or excessive posting
• Respect intellectual property and copyright laws
• Follow Pinterest's image and content quality standards
• Do not use our service for prohibited Pinterest activities

5. Subscription and Billing

5.1 Subscription Plans

5.2 Billing Terms

• Automatic Renewal: Subscriptions automatically renew unless cancelled
• Payment Processing: Payments are processed securely through Stripe
• Price Changes: We'll notify you 30 days before any price changes
• Taxes: Prices are exclusive of applicable taxes and fees

5.3 Refunds and Cancellation

• You can cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds for partial months after the initial 30-day period
• Free trial users are not charged until the trial period ends

6. Acceptable Use Policy

6.1 Permitted Uses

• Legitimate business and personal Pinterest marketing
• Scheduling and managing your own Pinterest content
• Using AI features to enhance your content strategy
• Analyzing performance data for optimization

6.2 Prohibited Uses

• Spam: Posting excessive, repetitive, or irrelevant content
• Copyright Infringement: Using copyrighted images or content without permission
• Misleading Content: False claims, fake reviews, or deceptive practices
• Malicious Activity: Attempting to hack, abuse, or overwhelm our systems
• Reselling: Reselling or redistributing our service without authorization
• Adult Content: Posting explicit or inappropriate content

6.3 Enforcement

We reserve the right to investigate violations and take appropriate action, including warning users, suspending accounts, or terminating service. We may also report illegal activities to law enforcement.

7. Content and Intellectual Property

7.1 Your Content

• You retain ownership of all content you upload or create
• You grant us a license to process and post your content as part of our service
• You are responsible for ensuring you have rights to all content you use
• You agree not to upload content that infringes on others' rights

7.2 Our Intellectual Property

• PinFlow AI's software, algorithms, and features are our proprietary property
• You may not copy, modify, or reverse engineer our service
• Our trademarks and logos may not be used without permission
• AI-generated content suggestions become your property once created

7.3 DMCA Compliance

We respond to valid DMCA takedown notices. If you believe your copyright has been infringed, contact us at legal@pinflow.ai with detailed information about the alleged infringement.

8. Service Availability and Performance

8.1 Service Availability

• We aim for 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Service may be affected by Pinterest API changes or limitations
• We are not responsible for internet connectivity issues

8.2 Performance Disclaimers

• Pinterest algorithm changes may affect your results
• Content quality and niche competition impact performance
• AI suggestions are provided as recommendations, not guarantees
• Results may vary based on your industry and audience

9. Limitation of Liability

9.1 Liability Limitations

• Our total liability is limited to the amount you paid us in the last 12 months
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for Pinterest account suspensions or policy violations
• We are not liable for lost profits, data, or business opportunities

9.2 Third-Party Services

Our service integrates with Pinterest and other third-party services. We are not responsible for their availability, performance, or policy changes that may affect your use of our service.

10. Termination

10.1 Termination by You

• You may cancel your account at any time through account settings
• Cancellation takes effect at the end of your current billing period
• You can export your data before account deletion
• Deleted accounts cannot be recovered

10.2 Termination by Us

We may terminate your account immediately if you:

• Violate these Terms of Service
• Engage in prohibited activities
• Fail to pay subscription fees
• Provide false information during registration

10.3 Effect of Termination

• Your access to the service will be immediately revoked
• Scheduled posts will not be published after termination
• Your data will be deleted according to our data retention policy
• Certain provisions of these terms will survive termination

11. Changes to These Terms

We may update these Terms of Service from time to time. When we make material changes:

• We'll update the "Last updated" date at the top
• We'll notify you via email and in-app notification
• For significant changes, we'll provide 30 days notice
• Continued use after changes constitutes acceptance

If you don't agree to the updated terms, you may cancel your account before they take effect.

12. Contact and Support